Returns & Exchanges

At Loyal Paws, we want you and your furry friend to be completely satisfied with your purchase. If your new fashion piece isn't a perfect fit, we offer a 30-day window for returns and exchanges on all unworn items.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original packaging with all tags attached, ensuring the product is free of pet hair and odors.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund or ship out your new exchange size within 5-7 business days.